Inside Oracle Cloud Infrastructure

With specialisms in selected technologies from Oracle Cloud Infrastructure, focused on integrating and extending Oracle SaaS products to enable our clients to have seamless enterprise solutions.

Oracle Integration Cloud (OIC)

Connect your applications and processes with OIC providing application, data, B2B and API-focused integration capabilities, streaming, managed file transfer, RPA, business process management and IoT capabilities.

Oracle Digital Assistant (ODA)

Oracle Digital Assistant delivers a complete chatbot platform to create conversational experiences for business applications through text, chat, and voice interfaces. We can help you understand the power of the platform’s capabilities and work with you to prove the business value.

Oracle Database

Oracle databases are used as the basis for many enterprise applications. We can help you unlock your business potential without sacrificing security and governance controls by supporting your data models, removing data silos, converging data for efficiency, and analysing your data.

Oracle Visual Builder

We can enrich the Oracle SaaS experience using Visual Builder which is the tool used by the Oracle teams to create the applications, so that any extensions have a seamless look and feel. Oracle Visual Builder has web, mobile, and progressive web interfaces so that you can ensure you are catering to your user needs.

Multi-Cloud possibilities

With our Azure Cloud and Oracle Cloud skills, we can show you how to use the Oracle and Microsoft cloud interconnect. Oracle and Microsoft offer comprehensive options for sovereignty, and we can work with you to ensure you keep to data sovereignty and regulatory requirements.

Extend your Oracle Apps

Provide additional functionality to your Oracle Applications by utilising Oracle technology to extend and enhance your Apps. Remove manual processing and create intelligent add-ons to improve the user experience.

Our history with Intelligent Advisor

Why does our history matter?

For one, it is about knowing a product inside out and having implemented it many times in different situations. We have intuitive knowledge about the quickest way to do something. More importantly, we understand how the product can change your business operations in delightful ways. Once clients see the potential, they want to use the product more extensively.

How long have we worked with OIA?

Certainly longer than any of us imagined at the start of our careers! The product has been around for about twenty years, and sometimes it feels like we have been around longer. Our combined experience is at least double digits above that.

Why choose a partner like us?

We have extensive experience implementing and supporting Intelligent Advisor and moving applications into cloud platforms. Our knowledge of Intelligent Advisor has taught us how to deliver projects successfully, even in complex environments with multiple technologies. We bring dedicated specialist resource to your project to enable you to get the best use of your technology.

What else can we do?

We advise on best practices, strategy, and architecture and provide services in all implementation aspects including standard and bespoke training and set up Intelligent Advisor Centres of Excellence. When you are up and running we can do health checks and managed services to ensure you get the most from the quarterly updates from Oracle.

What should I do now?

You can speak to one of our experts or read on and find out more about what we offer.

Intelligent Advisor Services

Implementation

We have developed Intelligent Advisor solutions in multiple industries. Our specialist team are skilled in all aspects of implementing Intelligent Advisor and or best practices have been developed through years of experience.

Health check and tuning

We offer a comprehensive health check service to review your Intelligent Advisor implementation for best practice, future maintenance, maximise benefit and avoid problems. We also our tune-up skills to identify and resolve performance issues.

Integration

We haven’t come across a system that we haven’t been able to integrate with Intelligent Advisor, and we welcome you to challenge us with your company’s systems.

Managed service

Our aim is always to make you as self-sufficient if possible, but sometimes it makes sense for you to let us look after your rulebases while you get on with your business. Our offering is fully flexible based on your needs.

Upgrade

We offer an end-to-end upgrade service for clients. We can upgrade to and from any version making sure that we do comprehensive testing to ensure that things are working as expected.

Strategy

We help our clients understand where Intelligent Advisor can be used (and where it is not suitable). We assist with developing technology roadmaps, architecture and presentations to boards and wider stakeholder groups.

Centre of excellence

Once you have your or few policies or forms live, it makes perfect sense to create a centre of excellence for all your policy automation needs in your organisation. We teach best practices, develop your centre of excellence based on 5 core pillars.

Testing

We have extensive experience in testing Intelligent Advisor components and how to make the best use of time in any policy deployment. Let us show you how you can get better testing done quickly.

Training

Back in the classroom, when we teach Intelligent Advisor, the students (your staff) often love what we show. And we’ll support and guide them through to a successful deployment and beyond.

Working with OCI

Informed client choice

“I see our job is to help the client get the best out of the technology they have and then suggest additions that will make a difference to them. We have worked with Oracle technologies for many years. Like any technology, each has its strengths and weaknesses that we can point out, and offer advice on which is suitable."

Evert Fernandes, CTO, Magia Consulting

Work examples

Process reduction

  • 91% reduction in appeals for a government agency that provides financial assistance for citizens and reduction in case processing time from 3 months to 10 days.
  • A project to automate university applications, reduced processing time from 4 weeks to a maximum of 48 hours, and in some cases instant online decisions and offer letters.

Process improvement

  • Created a new Disability Advisory Service system, consisting of an online portal for practitioners and students, validates data at source, reduces invoicing queries, and improves reporting.
  • Implemented a digital application process at a university for internships that enable under-represented and disadvantaged people to experience postgraduate study. The application process is fully WCAG2.1 compliant and device responsive for digital accessibility.

Data collection

  • Developed intelligent financial returns for 20,000 entities saving £3million a year in manual checking and contributing to the largest financial consolidation exercise in Europe. The service included complex calculations and validations. Intelligent data collection from a possible 5,000 data items ensured the service collected only the relevant fields.
  • Within very short timescales, implemented a COVID-19 data collection process for 26,000 users per day.

Business transformation

  • Helped a government organisation transform a funding calculation system using Intelligent Advisor to implement 1000s of complex education-based funding rules, a large-scale transformation involving multiple teams.

Worked with a large Government Shared Service provider to implement an Intelligent Advisor centre of excellence to digitize forms, and automate processes relating to HR and Finance. The framework is in place to which connects to single sign on and their HR, ERP and CRM Systems and over 40 processes have been digitized using Intelligent Advisor.

Financial services

  • Assisted in developing a customer onboarding solution for a global bank with 8.8 million customers to meet "Know Your Customer" compliance requirements.

Human resources

  • Working with a large Government HR department to implement Intelligent Advisor to implement easy-to-use employee tools for recruitment, parental leave and dual location processes. The new digital forms for parental leave incorporate policy guidance to provide eligibility information during the application process, and the feedback of the new digital recruitment form has been excellent.
  • Assisting a university to create and maintain Intelligent Advisor forms for HR and Risk/Compliance use cases, to provide decisions such as eligibility for maternity, paternity and adoption leave, and to ensure management training and safety procedures are consistent across different sites and campuses.
  • For a half-yearly employee assessment, approval, and review process, we helped a client set up a workflow using Intelligent Advisor, feeding data into Oracle E-Business Suite for pay reviews.