Inside Magia’s Integration Expertise
We can connect Oracle and non-Oracle technology, and are experts in a wide range of programming languages.
Integration cloud services
We can use Azure Integration Services, Oracle Integration Cloud or your chosen integration solution to connect applications across your enterprise. Our best practice is to utilise your platform's out of the box connectors but we can also create bespoke solutions.
Connecting to web services
We can integrate and connect new and legacy applications using existing APIs (such as REST or SOAP) or develop custom APIs to accommodate a specific requirement. E.g. external look ups, secure database connection, GIS information, anything.
Programming languages
We are experts in coding and have experience in multiple technologies, including C#, Core MVC, .NET, Java, and PHP. Using these technologies we can integrate or expand existing applications or create bespoke solutions.
Web technologies
We are proficient in front-end development and web technologies such as Blazor (Server and Web Assembly (WASM)), JavaScript, JQuery, CSS (including for Government GDS styling), and JSP, using these technologies to enhance the user experience.
Intelligent Advisor Database Connector
Magia has developed an in-house connector to automatically creates a database connector for any online interview/policy model created using Intelligent Advisor. Multiple public sector customers have used the connector as it is vendor-agnostic and works with databases from various vendors, including Microsoft SQL Server.
Our history with Intelligent Advisor
Why does our history matter?
For one, it is about knowing a product inside out and having implemented it many times in different situations. We have intuitive knowledge about the quickest way to do something. More importantly, we understand how the product can change your business operations in delightful ways. Once clients see the potential, they want to use the product more extensively.
How long have we worked with OIA?
Certainly longer than any of us imagined at the start of our careers! The product has been around for about twenty years, and sometimes it feels like we have been around longer. Our combined experience is at least double digits above that.
Why choose a partner like us?
We have extensive experience implementing and supporting Intelligent Advisor and moving applications into cloud platforms. Our knowledge of Intelligent Advisor has taught us how to deliver projects successfully, even in complex environments with multiple technologies. We bring dedicated specialist resource to your project to enable you to get the best use of your technology.
What else can we do?
We advise on best practices, strategy, and architecture and provide services in all implementation aspects including standard and bespoke training and set up Intelligent Advisor Centres of Excellence. When you are up and running we can do health checks and managed services to ensure you get the most from the quarterly updates from Oracle.
What should I do now?
You can speak to one of our experts or read on and find out more about what we offer.
Intelligent Advisor Services
Implementation
We have developed Intelligent Advisor solutions in multiple industries. Our specialist team are skilled in all aspects of implementing Intelligent Advisor and our best practices have been developed through years of experience.
Health check and tuning
We offer a comprehensive health check service to review your Intelligent Advisor implementation for best practice, future maintenance, maximise benefit and avoid problems. We also our tune-up skills to identify and resolve performance issues.
Integration
We haven’t come across a system that we haven’t been able to integrate with Intelligent Advisor, and we welcome you to challenge us with your company’s systems.
Managed service
Our aim is always to make you as self-sufficient if possible, but sometimes it makes sense for you to let us look after your rulebases while you get on with your business. Our offering is fully flexible based on your needs.
Upgrade
We offer an end-to-end upgrade service for clients. We can upgrade to and from any version making sure that we do comprehensive testing to ensure that things are working as expected.
Strategy
We help our clients understand where Intelligent Advisor can be used (and where it is not suitable). We assist with developing technology roadmaps, architecture and presentations to boards and wider stakeholder groups.
Centre of excellence
Once you have your or few policies or forms live, it makes perfect sense to create a centre of excellence for all your policy automation needs in your organisation. We teach best practices, develop your centre of excellence based on 5 core pillars.
Testing
We have extensive experience in testing Intelligent Advisor components and how to make the best use of time in any policy deployment. Let us show you how you can get better testing done quickly.
Training
Back in the classroom, when we teach Intelligent Advisor, the students (your staff) often love what we show. And we’ll support and guide them through to a successful deployment and beyond.
Working with integration
The biggest challenge for any organisation is getting the data from one system to another
“Our special expertise is knowing how things work and more importantly what to look for when they go wrong. Often technology providers don’t give you the full picture or change things in the background without telling you. That’s where we come in.”
Roger Miller, Director, Magia Consulting
Work examples
Process reduction
- 91% reduction in appeals for a government agency that provides financial assistance for citizens and reduction in case processing time from 3 months to 10 days.
- A project to automate university applications, reduced processing time from 4 weeks to a maximum of 48 hours, and in some cases instant online decisions and offer letters.
Process improvement
- Created a new Disability Advisory Service system, consisting of an online portal for practitioners and students, validates data at source, reduces invoicing queries, and improves reporting.
- Implemented a digital application process at a university for internships that enable under-represented and disadvantaged people to experience postgraduate study. The application process is fully WCAG2.1 compliant and device responsive for digital accessibility.
Data collection
- Developed intelligent financial returns for 20,000 entities saving £3 million a year in manual checking and contributing to the largest financial consolidation exercise in Europe. The service included complex calculations and validations. Intelligent data collection from a possible 5,000 data items ensured the service collected only the relevant fields.
- Within very short timescales, implemented a COVID-19 data collection process for 26,000 users per day.
Business transformation
- Helped a government organisation transform a funding calculation system using Intelligent Advisor to implement thousands of complex education-based funding rules, a large-scale transformation involving multiple teams.
Financial services
- Assisted in developing a customer onboarding solution for a global bank with 8.8 million customers to meet "Know Your Customer" compliance requirements.
Human resources
- Working with a large Government HR department to implement Intelligent Advisor to implement easy-to-use employee tools for recruitment, parental leave and dual location processes. The new digital forms for parental leave incorporate policy guidance to provide eligibility information during the application process, and the feedback of the new digital recruitment form has been excellent.
- Assisting a university to create and maintain Intelligent Advisor forms for HR and Risk/Compliance use cases, to provide decisions such as eligibility for maternity, paternity and adoption leave, and to ensure management training and safety procedures are consistent across different sites and campuses.
- For a half-yearly employee assessment, approval, and review process, we helped a client set up a workflow using Intelligent Advisor, feeding data into Oracle E-Business Suite for pay reviews.