Two hundred & fifty-seven percent year-over-year growth rate of automation

for HR services and support through tools such as an HR bot and internal helpdesk.

– Workato, 5 HR automation trends in 2023 & Work Automation Index 2022

Get ahead, stay ahead

Don't get left behind. Stay competitive when attracting and retaining top talent by ensuring your HR systems are automated. Give your current HR teams the gift of time by removing repetitive tasks, they'll thank you for it.

By investing in a customised HR Experience, companies can streamline their recruitment and onboarding processes, automate routine HR tasks, and provide their current HR teams with more time to focus on higher-level strategic initiatives.

STEP ONE

Process spotting

Which are your most high volume queries? What are your most time-consuming processes? Let's work out where automation can add value and free up time of your HR team. Our consultants can advise the art of the possible from an Oracle technology perspective and work out where to start.

STEP TWO

Take back control

Sometimes a process will need a bit of thinking about before it can be automated particularly if it requires linking up to other systems. We work with you to automate your processes and show you how to maintain them. We build and configure the solution to your requirements.

STEP THREE

Build out the system

Once an initial structure is in place we can help you bring more processes online and pull in more data from across your enterprise to make a personal and comprehensive HR Experience.

Use Case

Saving the back-and-forth between employees and the HR team

CHALLENGE

The HR team at a Shared Service Provider received lots of email requests from employees that were often lacking detail, leading to back and forth with the requester to get to the point where requests could be processed.

SOLUTION

Working with the HR and IT teams, we developed a portal and a series of process specific interactive forms that can pull data from various systems whilst in-flight. Data entered is validated at the point of collection. Only what’s required is collected, nothing erroneous. A full audit trail is embedded into every request.

OUTCOME

The HR team now receive well-formed, clear instructions that have been through a robust approval loop and are ready to process. If any issues occur the audit trail is there and easy to interpret. The originator can also see how their request progresses through the system. More and more processes are now being folded into the new system.

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HR Experience

Underlying technology

We can adapt to your existing technology roadmap or suggest complementary ideas to reach your HR experience goals.

Intelligent Advisor

Create interactive online eligibility tools and intelligent HR forms. Examples include maternity leave, paternity leave, shared parental leave, annual leave, dual workplace, adoption leave, risk assessments, management certifications, mental health surveys, recruitment forms and pay/bonus calculations.

HR Help Desk

HR Help Desk is complete HR service delivery solution, with embedded analytics and business intelligence. Enable employees to find HR answers and information. Support your employees with personalised service and proactive resolution of trending issues. Route HR questions to the right person where the human touch is needed.

Digital Assistant

Enable employees to get answers 24/7 by conversing with an AI-powered digital assistant. Intelligently respond to HR queries. Help employees complete tasks and workflows. Integrates with Siri, Alexa, SMS, Slack, Microsoft Teams, Facebook Messenger, WhatsApp and more. Fast responses for employees and improved efficiencies for HR teams.

Integration

Reduce the need for HR staff to go between different systems. Securely integrate your HR or employee experience solution with existing technology whether it be cloud, on-premise, Oracle, or any other vendor. Seamless workflows to benefit employee, managers and HR teams.

Touchpoints

Listen and respond to your employees' needs. Direct listening with quick pulse surveys and in-the-moment sentiment. Continuous engagement with check ins, recommended discussion topics, nudges and celebrations. Monitor trends and metrics with advanced analytics functionality.

Journeys

Create personalised professional and personal workflows for your employees at every stage of their career, from onboarding all the way to retirement. Oracle Journeys provides employees with a consumer-like experience to launch journeys relevant to their role, location, or individual needs.

HCM Communicate

A communication tool that allows your organisation to engage with your employees through personalised messages and notifications. An easy way to reach your workforce, sending both general announcements and targeted communications based on employee attributes such as tenure or seniority.

HR Experience

Optimise your HR team's time

As a busy HR professional we aren’t going to waste your time so drop us a line and let us work out how best we can help.

OUR DIGITAL EXPERIENCE OFFERINGS

Digital Experiences shaped around you

Policy Experience

Your policies always evolve, sometimes slowly, sometimes in giant leaps. Let us help you automate those changes in a simplified, auditable way.

Employee Experience

Empower your employees with intelligent self-service capabilities. Personalised information at their fingertips 24 hours a day.

Customer Experience

Create intelligent digital experiences that are shaped around your customers. Learn how technology can help you deliver the best experience.

Conversational Experience

Give your enterprise technology a voice or a social profile to respond to queries anytime, anywhere, on any device.

Relational Experience

Go beyond CX with Relationship-Based Experiences. Design your digital experiences to make an emotional connection with your customers and employees.